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FAQS
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4. Exchanges and Returns4.1 Can I exchange a piece if I don't like it? We do not offer exchanges due to personal preferences. However, we accept returns in accordance with our Return Policy. 4.2 How do I return a defective piece? If you receive a defective piece, please contact us immediately. The exchange warranty applies to manufacturing defects, as detailed in our Return Policy.
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2. Products and Quality2.1 What type of materials are used in SAEVAGE jewellery? Our jewelry is mainly gold-plated, providing a combination of elegance and durability. We use high-quality materials to ensure customer satisfaction. 2.2 How do I care for SAEVAGE jewellery? We recommend avoiding contact with chemicals, excessive water, and abrasive substances. Storing jewellery in dry places and avoiding wearing them during intense activities or prolonged baths will extend the life of the pieces.
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6. Payment6.1 What payment methods do you accept? At SAEVAGE we have a variety of payment methods including credit cards, debit cards, Paypal and others.
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5. Contact and Support5.1 How do I contact customer support? You can contact us contact us clicking in this link.. We are here to assist and answer all your questions.
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1. About SAEVAGE1.1 What is SAEVAGE? At SAEVAGE, we believe that everyone deserves to indulge in the luxury of fine jewelry without compromising on quality or breaking the bank. Founded with a passion for providing exquisite pieces at accessible prices, SAEVAGE has quickly become a go-to destination for those seeking elegance and sophistication.
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7. More questions?7.1 I have more questions? If you have more questions you can contact us clicking in this link. We will be happy to answer all your questions Thank you for choosing SAEVAGE.
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3. Orders and Shipping3.1 How long does it take to process my order? Orders are processed within 1-3 business days after payment confirmation. 3.2 Do you offer international shipping? Yes, we offer international shipping. Details and shipping options will be presented during the checkout process. 3.3 Where are my products shipped from? All orders are sent directly to you from our warehouse in Gold Coast, Queensland, Australia.
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